Customer Care
We're here to help.
Questions about an order, sizing, returns, or a piece you have your eye on? Reach out and a real person from our team will reply — typically within one business day.
support@elenormbd.shop
Best for order details & attachments
+8801540406766
Fastest during store hours
+8801726372143
Chat with our team on the go
Sat–Thu · 10am – 8pm
Bangladesh Standard Time (GMT+6)
Reply within 1 business day
Most emails answered the same day during store hours.
Delivery help
Dhaka ৳70 · Outside ৳130 · COD available
48-hour return window
Damaged, defective, or incorrect items only. Custom designs are final sale.
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